Dent Technique Jacksonville Florida

perfection in paintless dent removal

Give Us A Ring To Fix That Ding! 904.705.DING (3464)

Frequently asked Questions

What Is Paintless Dent Repair (PDR)?

Paintless Dent Repair (PDR), is an Insurance industry recognized repair process that involves the removal of hail dents and/or other types of surface damage from a vehicles exterior surface panel without disturbing the factory finish. Paintless Dent Repair is often referred to as “paint-free” and sometimes “dent-less" repair however they are one in the same. 

How Does Paintless Dent Repair Work?

In most cases, this procedure involves the use of specialized tools to apply pressure to the underside/backside of the panel to remove surface imperfections. This method is done using special rods and picks designed specifically for Paintless Dent Removal. Damage may also be repaired by bonding a "glue tab" to the exterior of the panel and pulling the dent from the topside with special tools. By using either of these techniques, the technician is able to restore panel appearance, thus eliminating the need for refinishing the panels surface area.

When Can Paintless Dent Repair Be Used?

The PDR process is often used to repair hail damage or other similar dents that occur when an outer panel strikes (or is struck by) an object that has not compromised the finish of the panel. Since the outer finish of the panel has not been disturbed, it eliminates steps in the refinishing process and may allow for more timely repairs. The ability to repair vehicles using PDR requires that the technician be able to access the backside of a dent. A wide range of damage can be repaired using PDR; however, usually if there is paint damage, PDR may be unsuitable. Paintless Dent Repair may be used on both aluminum, steel, and high strength steel panels.

Who Can Perform Paintless Dent Repair ?

As with any type of service, there can be a wide range of experience levels and work quality. We offer the best repair you can find in Paintless Dent Repair. We stand behind our work and strive to stand above the majority of other companies or techs. Our techs are selected based upon integrity, training, good vision, and a patience for detail.

Benefits of Paintless Dent Repair:

  • Environmentally safe, since we do not use body fillers or paint.
  • Saves time, extremely fast in comparison to conventional body repair process.
  • Maintains your factory finish, thus retaining your factory paint finish warranty.
  • No risk of incorrect color matching.
  • Retains the current value to your vehicle since no painting is performed.
  • Original body panels remain in-tack. Some manufacturers use VIN number coding on the
    body panels. PDR will allow those panels to stay with your vehicle

Will My Hail Damage Claim Make My Insurance Rates Go Up?

No, hail storms are considered a catastrophic event or an act of nature. The damage is covered under your comprehensive coverage. However, a collision claim (if you're at fault) could possibly raise your policy rates.

What Happens If I Choose NOT to Get My Vehicle Repaired?

Most insurance companies are obligated to put an unrelated prior damage restriction on your policy. This means any future claims will be denied until your hail damage is repaired. Also you are in breach of your contract with your lien holder if your vehicle is not repaired and brought back to value. This also lowers the value of your automobile when selling or trading it in. Basically having a loan on your vehicle requires that you repair your automobile. This is especially true for leased automobiles. When you turn in the vehicle after the lease is up, you will be responsible for the cost of repairs at that time.

Do I Have to Go Where My Insurance Company Says?

Absolutely not! You may take your vehicle to the repair facility of your choice. Prior state law prohibited insurance companies from "steering" their clients to their repair shops however it has recently been amended and insurance companies can now push harder for you to choose one of their repair shops often call "DRP" (Direct Repair Program) shops even if you have already told them you will be taking your vehicle somewhere else. Ultimately: It's your car, and your choice! Never be pressured into taking your vehicle to a shop you do not have confidence in, no matter who recommends it!

My Insurance Company Says I Need an Inspection at One of Their Shops, Is This Correct?

Yes and no. They may request an inspection at one of their DRP (Direct Repair Program) shops in the hope that they can sell themselves to you and you will choose them. This is not required, and means you are doing part of the insurance adjusters job. However, to speed up the process you may take your car to their shop for the estimate and provide us with a copy of the approved estimate. This will be faster than waiting up to 48 hours for a field adjuster to look at your car.

My Insurance Company Told Me That You Are Not One of Their Approved Repair Facilities or Direct Repair Program (DRP) Shops. Can You Still Repair My Car?

Yes, we can still repair your vehicle! We are not affiliated with any insurance companies. Our company's focus is to work for you the client instead of giving discounts to specific insurance companies. We work with all insurance carriers. All you have to do is tell your adjuster that you have made your choice to have your car repaired at Dent Technique, Inc and one of our trained insurance coordinators will take it from there. We can handle all communications and further inspections with your insurance company.

Do You Need to See My Car in Order to Write an Estimate?

Absolutely. In order to write a proper and accurate estimate we need to physically inspect the vehicle. The vehicle must be clean and inside the shop with lights designed specifically for Paintless Dent Repair. Pictures usually do not provide the level of detail we need to correctly write a estimate.

I Received an Estimate From You But the Insurance Company Wrote a Lower Estimate Why?

Most adjusters write a simplified initial estimate. It is our responsibility to ensure that all the necessary repairs are complete. Before you make your decision, you can bring in your copy of the insurance estimate and we can review them together and determine the differences.

Myths About PDR:

  • Dents cannot be repaired by dry ice and a blow dryer.
  • Dent will remove itself or pop out in the hot sun.
  • Suction cup will remove my dent. This will remove a majority of some dents, however it would still need to be finished up by PDR.
  • Dents just “pop out”. This is not what happens when we repair a dent.
  • The dent is massaged out from the back side using sometimes hundreds of tiny pushes to remove even a small dent/ding.
  • Paint will come off at the dent. Properly performed repair will not result in this happening.
  • Dents will come back - not true. If a dent is repaired properly this will not happen. However if you have a larger stretched dent that would not have been a good candidate for PDR this may occur.

Schedule Your Appointment Today.

Give Us A Ring To Fix That Ding! Contact us today to schedule your free estimate or schedule an appointment. Dent Technique is locally owned and operated. We are licensed and insured and guarantee our work. We also work directly with all insurance companies and can get you back on the road quickly.

Give us a ring to fix that ding.

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Dent Technique offers services to Dealerships, Service Departments, and Body Shops with the highest quality dent repair a company can ask for.

We employ PDR Nation Certified Technicians to ensure that all repairs are peformed up to and above industry standards. Learn more about our Business Services

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Take the photo at approximately a 40 degree angle to the damage.

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